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For over 40
years Eurotherm has provided outstanding levels of customer service. To
ensure our customers get the support they need, our service division has
been organized into three areas: Response Services, Lifetime Services and
Performance Services. The different products within these groups will meet
the specific need at that time, from engineer on the help-desk during
working hours to an engineer attending your site in the early hours of the
morning.
'The service you need, where you need it, when you need it.'
Services to provide you
with the immediate solution you need:
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Service center
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Field service
engineers
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Technical help desk
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Technical support
Our Performance Services team will work with you to improve your process to
benefit your business. Take advantage of our long experience across many
industries to improve your control, monitoring and automation applications
to maintain your competitive edge.
Throughout the lifetime of your product a range of services are available to
improve performance, retain regulatory compliance and maintain high levels
of 'up time'. These lifetime services include calibration, training,
maintenance contracts and equipment warranties. While calibration and
maintenance are the best known annual services, you may also require routine
training or electronic back up of process control data off site.
Our commissioning services include everything from configuring an instrument
before it is dispatched, through to on-site installation and optimization.
During this process staff can be trained on the configuration and operator
routine. Our engineers can work alone or alongside your plant engineering
staff to reduce your costs and enable knowledge transfer. |
